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Privacy policy

What we collect when you contact Pravaah Classes, why, and who sees it. Last updated 23 October 2026.

Who we are

Pravaah Classes, B-61, 2nd Floor, Freedom Fighter Enclave, Ignou Road, Neb Sarai, New Delhi-110068. For any privacy question or request, write to enquiry@pravaahclasses.com or call 7988167440.

What we collect

  • Enquiry form: your name, phone number, your child's age (if you give it), the class you are interested in and your message.
  • Live chat, WhatsApp, phone and email: whatever you choose to send us there.
  • Website visits: our hosting provider keeps standard server logs (IP address, browser, pages requested) for security and to keep the site running.

We do not ask for payment details on this website, and we do not collect information directly from children. A parent or guardian fills in the form for a child.

Why we use it

Only to reply to your enquiry, book your free trial class, arrange batches and fees, and keep in touch about classes you have joined. We do not sell or rent your details to anyone.

Who sees it

  • Our team, and the advisors who help us manage enquiries, receive form enquiries by email and in our enquiry-tracking tool.
  • Our website and email are hosted by Hostinger.
  • We use an advertising measurement tag from OpenAI on this website. It records page visits and that an enquiry form was sent, so we can tell whether our ads work. Your name, phone number and message are not sent to it.
  • The chat box on this website is run by Tawk.to. Anything you type into it is stored by Tawk.to and read by our team.
  • The gallery shows videos from our YouTube channel, and our WhatsApp buttons open WhatsApp. When you use those, Google (YouTube) and WhatsApp handle your data under their own privacy policies.

How long we keep it

We keep enquiry details for as long as we need them to respond and, if you join, while you or your child study with us. Ask us any time and we will delete them.

Your choices

Under India's Digital Personal Data Protection Act, 2023 you can ask us to show you, correct or delete the personal details we hold about you, or withdraw consent for us to contact you. Email enquiry@pravaahclasses.com and we will reply within 30 days. If you are unhappy with our answer, you can complain to the Data Protection Board of India.

Changes

If we change how we use your details, we will update this page and the date at the top.